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Imperfect Information and Consumer Behavior in the Health Care Sector An Empirical Analysis

Imperfect Information and Consumer Behavior in the Health Care Sector An Empirical Analysis

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This study examines two important issues of consumer behaviors, associated with imperfect information in the health care sector, consumer health information seeking and the function of patient trust that is inherent in the doctor-patient relationship. First, we examine whether consumers use health information gleaned from non-physician information sources as a substitute or a complement for health services. The results reveal that consumer health information increases the use of physician services on the average, but decrease the number of visits among low-trust patients. Moreover, better-informed consumers make significantly fewer emergency room visits. These findings imply that health care consumerism may be…

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SKU: XGPTDKH9169777741033
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Description

This study examines two important issues of consumer behaviors, associated with imperfect information in the health care sector, consumer health information seeking and the function of patient trust that is inherent in the doctor-patient relationship. First, we examine whether consumers use health information gleaned from non-physician information sources as a substitute or a complement for health services. The results reveal that consumer health information increases the use of physician services on the average, but decrease the number of visits among low-trust patients. Moreover, better-informed consumers make significantly fewer emergency room visits. These findings imply that health care consumerism may be an effective way to control health care costs, at the margin. Second, we study how patient trust impacts the quality of health care differentially by insurance types. It is found that trust has no significant effect on the outcome for HMO patients, but improves the outcome significantly for non-HMO patients. We conclude that the efficiency gain to trust in the production of health services for the traditional doctor-patient relationship may not exist in the HMO setting.

Langue
en
Version
Broché
Date de sortie initiale
27 décembre 2011
Nombre de pages
160
Illustrations
Non

Personnes impliquées

Auteur principal

Hong Liu

Editeur principal

Lap Lambert Academic Publishing

Informations sur le fabricant

Nom du fabricant
OmniScriptum SRL
Adresse du fabricant
Str. Armeneasca 28/1, office 1 | 2012| Chisinau| MD
Adresse électronique du fabricant
info@omniscriptum.com

Autres spécifications

Hauteur de l’emballage
10 mm
Hauteur du produit
9 mm
Largeur d’emballage
152 mm
Largeur du produit
152 mm
Livre d‘étude
Oui
Longueur d’emballage
229 mm
Longueur du produit
229 mm
Poids de l’emballage
245 g
Police de caractères extra large
Non

EAN

EAN
9783847314417

Sécurité des produits

Opérateur économique responsable dans l’UE

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Catégories

Économie et Finance

Livres de gestion

Économie

Livres

Livre, ebook ou livre audio ?

Livre

Disponibilité

Disponible à l’adresse suivante

Langue

Anglais

Type de livre

Paperback

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