Description
Revised and updated for the first time since original publication!
Here is the 200,000-copy staple, praised by Warren Buffett as « a gem … I wish everyone at Berkshire would follow [Jack Mitchell’s] advice–we would own the world. »
If you want to put your arms around your business and bottom line, you’ll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It’s that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today’s challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.
- Langue
- en
- Version
- Livre audio numérique
- Date de sortie initiale
- 14 avril 2015
- Temps de jeu
- 07:54:38
- Illustrations
- Non
Personnes impliquées
- Auteur principal
-
Jack Mitchell
- Narrateur
-
Author
- Editeur principal
-
Grand Central Publishing
Informations sur le fabricant
- Informations sur le fabricant
- Les informations du fabricant ne sont actuellement pas disponibles
Autres spécifications
- Livre d‘étude
- Oui
- Porno
- Non
EAN
- EAN
- 9781478903307
Sécurité des produits
- Opérateur économique responsable dans l’UE
-
Afficher les données
Vous trouverez cet article :
- Catégories
-
Économie et Finance
Livres de gestion
Service Client
Livres
- Livre, ebook ou livre audio ?
-
Livre audio
- Disponibilité
-
Disponible à l’adresse suivante
- Langue
-
Anglais
- Auteur
-
Jack Mitchell





